Return Policy

We have a liberal return policy because we want you to be satisfied with your purchase, and we understand that it may be difficult to match colors and styles over the internet. Our return policy is as follows:

Please check your order over carefully when you receive it. If an item is defective, you must let us know within 24 hours after your receipt of it.
You have 40 days from receipt of your order to return it. Just let us know by email that you will making a return.
Custom orders are not returnable
Your refund will be made by the same method that you paid for it, for example, if you charged it to your credit card, it will be refunded to your credit card. Please allow several days for your credit card company to process your return.
We will make your refund for the purchase price of the item. Shipping costs to you and return shipping costs are not refundable.

That's it! Just repackage your item (you can use the box it came in, just put a new label over the old one and tape it up) and mail it to:

Wedding-Veil-Shop.com
P.O. Box 275
Northwood. NH 03261